Aftercare

Aftercare & Monitoring

142 systems live and phoning home, Jordan — the fleet is generating 218 kW right now at 101% of estimate, 38.2 MWh banked this month and £5,140 of SEG export paid out. 1 system faulted (K. Doherty — string 1 offline, F13) and 1 on watch. Click any system to open the customer.

1 system faulted — K. Doherty, inverter F13, warranty visit booked

Live generation fleet

phoning home every 5 min · SEG + performance monitored142 systems · 5 reporting now

Generating now

218 kW

Healthy

94%

This month

38.2 MWh

SEG paid

£5,140

fleet output · 12 mo

Systems livelive

142

94% healthy · monitored

Avg performance▲

101%

of modelled estimate

Generating nowlive

218 kW

38.2 MWh this month

SEG paid · moexport

£5,140

£1,860 earned YtD

Open faultsaction

1 on watch · 1 visit booked

Aftercare ratingRECC

4.9★

avg across handovers

Fleet generation

total fleet output · kWh / month · 12 months

38.2 MWh

▲ peak in Jun · 101% of estimate

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Monitored systems

click a system to open the customer →

M. Gallagher

F-01 · C-102 · 4 kWp

Healthy

4.0kWp

vs estimate

104%

310 kWh

est 298 / mo

100%

SEG YtD

£214

Warranty

9y 11m

Service

Due Aug 2027

J. Devine

F-02 · C-133 · 5.6 kWp

Healthy

5.6kWp + 5.2kWh

vs estimate

97%

405 kWh

est 418 / mo

100%

SEG YtD

£268

Warranty

9y 8m

Service

Due May 2027

T. Bonner

F-03 · C-058 · 3.68 kWp

Watch

3.68kWp

vs estimate

82%

225 kWh

est 274 / mo

100%

SEG YtD

£156

Warranty

9y 5m

Service

Overdue

Underperforming — possible soiling

Foyle Storage

F-04 · C-076 · 18 kWp

Healthy

18kWp commercial

vs estimate

108%

1,447 kWh

est 1,340 / mo

100%

SEG YtD

£1,180

Warranty

9y 2m

Service

Due Nov 2026

A. Kelly

F-05 · C-118 · 6.4 kWp

Healthy

6.4kWp + 10.4kWh

vs estimate

100%

0 kWh

est 476 / mo

100%

SEG YtD

£0

Warranty

10y

Service

On handover

K. Doherty

F-06 · C-097 · 5.6 kWp

Fault

5.6kWp + EV

vs estimate

61%

255 kWh

est 418 / mo

100%

SEG YtD

£42

Warranty

10y

Service

Fault flagged

String 1 offline — inverter fault code F13

D. McCloskey

F-07 · C-160 · 7.2 kWp

Healthy

7.2kWp + 15.6kWh

vs estimate

100%

0 kWh

est 535 / mo

100%

SEG YtD

£0

Warranty

10y

Service

On handover

Service schedule

annual + warranty checks, auto-reminded2 need attention

T. Bonner · 3.68kWp

F-03 · 82% of estimate · £156 SEG YtD

Overdue

K. Doherty · 5.6kWp + EV

F-06 · 61% of estimate · £42 SEG YtD

Fault flagged

M. Gallagher · 4.0kWp

F-01 · 104% of estimate · £214 SEG YtD

Due Aug 2027

J. Devine · 5.6kWp + 5.2kWh

F-02 · 97% of estimate · £268 SEG YtD

Due May 2027

Foyle Storage · 18kWp commercial

F-04 · 108% of estimate · £1,180 SEG YtD

Due Nov 2026

A. Kelly · 6.4kWp + 10.4kWh

F-05 · 100% of estimate · £0 SEG YtD

On handover

D. McCloskey · 7.2kWp + 15.6kWh

F-07 · 100% of estimate · £0 SEG YtD

On handover

Faults & warranty

2 open

WatchF-03 · T. Bonner

Underperforming — possible soiling

82% output · Overdue

FaultF-06 · K. Doherty

String 1 offline — inverter fault code F13

61% output · Fault flagged

Monitoring auto-flags any system that drops below 80% of modelled output and books the warranty visit — no customer call needed.

SEG & export

this month

SEG paid · mo

£5,140

SEG earned · YtD

£1,860

Generated · mo

2,642 kWh

vs estimate

70% of 3,759

reporting systems5 / 7